Privacy Policy

Introduction

Six50 Aviation Services Limited ("we," "us," or "our") operates DataHangar, an aviation management software platform, along with our mobile applications including DataHangar Weight and Balance and DataHangar Checklists (collectively, the "Services"). We are committed to protecting your privacy and handling your personal information with care and respect.

This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our Services. Please read this policy carefully. By using our Services, you agree to the collection and use of information in accordance with this policy.

Information We Collect

Personal Information

When you register for or use our Services, we may collect the following types of personal information:

• Account Information: Name, email address, phone number, company name, and login credentials
• Professional Information: Pilot licenses, certifications, qualifications, and aviation-related credentials
• Payment Information: Billing address and payment method details (processed securely through third-party payment processors)

Operational Data

In the course of using our aviation management platform, we collect:

• Flight Data: Flight schedules, flight logs, aircraft information, and related operational records
• Safety Management: Safety reports, incident records, risk assessments, and compliance documentation
• Weight and Balance Data: Aircraft loading configurations, weight calculations, and center of gravity information
• Checklist Data: Completed checklists, progress logs, and aircraft-specific procedures

Technical Information

We automatically collect certain technical information when you use our Services:

• Device Information: Device type, operating system, browser type, and mobile device identifiers
• Usage Data: Log files, IP addresses, access times, pages viewed, and features used
• Location Data: General location information based on IP address (precise location only with your explicit consent in mobile apps)

How We Use Your Information

We use the collected information for the following purposes:

• Service Delivery: To provide, maintain, and improve our aviation management platform and mobile applications
• Account Management: To create and manage your account, authenticate users, and provide customer support
• Safety and Compliance: To facilitate safety management, regulatory compliance, and operational record-keeping
• Communication: To send you service updates, technical notices, security alerts, and support messages
• Analytics: To analyze usage patterns, improve our Services, and develop new features
• Legal Obligations: To comply with applicable laws, regulations, and legal processes

Data Sharing and Disclosure

We do not sell your personal information. We may share your information in the following circumstances:

Within Your Organization

Information you enter into DataHangar may be accessible to other authorized users within your aviation organization based on their assigned roles and permissions.

Legal Requirements

We may disclose your information if required by law, regulation, legal process, or governmental request, or to protect the rights, property, or safety of DataHangar, our users, or others.

Business Transfers

In the event of a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction. We will notify you of any such change in ownership or control.

Mobile Applications

DataHangar Weight and Balance

Our Weight and Balance mobile application:

• Stores aircraft profiles and weight/balance calculations locally on your device for offline use
• Syncs data with your DataHangar account when connected to the internet
• Does not access your device camera, microphone, or contacts
• May request location permissions to enhance functionality (optional)

DataHangar Checklists

Our Checklists mobile application:

• Stores checklist templates and completion logs locally for offline access
• Syncs checklist data with your DataHangar account when online
• Does not collect personal information beyond your account credentials
• Functions fully offline with periodic sync when connectivity is available

Data Security

We implement appropriate technical and organizational security measures to protect your information, including:

• Encryption of data in transit using SSL/TLS protocols
• Encryption of sensitive data at rest
• Regular security assessments and updates
• Access controls and authentication mechanisms
• Regular backups and disaster recovery procedures

However, no method of transmission over the internet or electronic storage is 100% secure. While we strive to protect your information, we cannot guarantee absolute security.

Data Retention

We retain your information for as long as necessary to provide our Services and fulfill the purposes outlined in this Privacy Policy. Specific retention periods include:

• Account Information: Retained for the duration of your account plus any legally required retention period
• Operational Data: Retained in accordance with aviation regulatory requirements and your organization's record-keeping policies
• Technical Data: Typically retained for up to 24 months for analytics and security purposes

Your Rights and Choices

Depending on your location, you may have certain rights regarding your personal information:

• Access: Request access to the personal information we hold about you
• Correction: Request correction of inaccurate or incomplete information
• Deletion: Request deletion of your personal information (subject to legal and regulatory requirements)
• Portability: Request a copy of your data in a structured, machine-readable format
• Objection: Object to certain processing of your personal information

To exercise these rights, please contact us at info@datahangar.net. We will respond to your request within a reasonable timeframe.

Cookies and Tracking Technologies

We use cookies and similar tracking technologies to enhance your experience with our Services. These include:

• Essential Cookies: Required for the Services to function properly
• Performance Cookies: Help us understand how users interact with our Services
• Functional Cookies: Remember your preferences and settings

You can control cookies through your browser settings. However, disabling certain cookies may affect the functionality of our Services.

International Data Transfers

DataHangar is operated from New Zealand. If you are accessing our Services from outside New Zealand, please be aware that your information may be transferred to, stored, and processed in New Zealand or other countries where our service providers operate.

We take appropriate measures to ensure that your personal information remains protected in accordance with this Privacy Policy, regardless of where it is processed.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for legal, regulatory, or operational reasons. We will notify you of any material changes by:

• Posting the updated policy on our website with a new "Last Updated" date
• Sending you an email notification if you have an account with us
• Displaying a prominent notice within our Services

Your continued use of our Services after any changes indicates your acceptance of the updated Privacy Policy.

Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us: